Order & Return Comments

Table of Contents

You can purchase and download this extension at the Opencart Extension Store

A full list of my extensions is availble here: Opencart Market Place

Overview

This extension allows to create pre-write Order and Return comments which can then be selected with either a button or a dropdown in the order info and return pages in the admin.

REMEMBER TO BACKUP YOUR FILES BEFORE MAKING ANY CHANGES

New Installation - Opencart 3.

  1. Go to Admin -> Extensions -> Installer and upload the
    order_and_return_comments_v3.0_for_oc3.x.ocmod.zip file.
  2. Go to Admin -> System -> Users -> User Groups
  3. Edit your admin user group and check access and modify boxes for:
    extension/module/order_comments
    extension/module/return_comments
  4. Go to Admin -> Extensions -> Extensions
  5. Select Modules
  6. Install the Order Comments and the Return Comments modules
  7. Now setup and configure the extension, see below

New Installation up to Opencart 2.3.x (vQmod)

  1. Before installation make sure you have already installed the latest vQmod.
  2. Upload the contents of the /upload folder for the version of Opencart that you use.
  3. Login to your admin and go to System > Users > User Groups
  4. Edit your Admin user group and add Access and Modify permissions for :
    extension/module/order_comments
    extension/module/return_comments 
  5. Go to Extentions > Modules
  6. Install the Order Comments and the Return Comments modules.
  7. Now setup and configure the extension, see below: 

Settings

Select Type

Choose how you want to display the pre-set comments selection on the Order and Return screens. If you only have a few comments then I recomment setting to Button. If you have a larger number of comments then probably best to set to Dropdown.

Title
This is shown on the buttons / in the dropdown so you can choose the correct comment easily.
Comments

Enter the comment - plain text only, no HTML etc.

 

Uninstall

Opencart 3.x
  1. Go to Extensions -> Modules
  2. Uninstall the Order Comments and the Return Comments Modules
    This will remove all the settings from the database.
  3. Go to Extension -> Installer and uninstall the order_and_return_comments_v3.0_for_oc3.x.ocmod.zip entry
    This will remove the files from your server.
Opencart upto 2.3.x (vQmod)
  1. Go to Extensions -> Modules
  2. Uninstall the Order Comments and the Return Comments Modules
    This will remove all the settings from the database and the files from your server.

Known Issues

Currently none.

Support

For help and support please use the email form Email Support Form

If something has gone wrong or you need support then please include as much information as possible and a full description of the problem.  If you send me an email that just says 'it's not working', support is going to take a lot longer as I'm going to have to start asking lots of questions.... the more information I have the quicker I can solve any problems.